4Seasons Privacy Policy
Privacy Policy
This policy explains how 4Seasons Preschool & Hostel handles information through the 4Seasons website, mobile app, and connected services used by parents, staff, and administrators.
Who we are
4Seasons Preschool & Hostel operates childcare, preschool, daycare, kids hostel, tour, website, and app services in New Cairo, Egypt. The 4Seasons mobile app may be used by authorized administrators, staff members, and parents.
Contact us at fourseasonsnursery8@gmail.com, +20-110-122-5404, or +20-150-002-5404.
Information we collect
- Account and contact details, such as name, email address, phone number, role, and login information for parents, staff, and administrators.
- Child and nursery records that authorized parents, staff, or administrators provide, such as child name, birthdate, class, parent links, attendance, notes, tour requests, and related nursery forms.
- Photos or images only when an authorized user selects or uploads them, such as gallery media or a child profile image.
- Messages and support information, including tour request notes, feedback, career applications, phone calls, WhatsApp messages, and email communications.
- Technical and usage information needed to operate and protect our website, app, and backend, such as IP address, device or browser type, app diagnostics, server logs, and interaction analytics.
How we use information
- To provide nursery, daycare, preschool, hostel, tour, parent communication, gallery, attendance, profile, and administrative features.
- To let authorized staff manage children, parents, classes, tours, gallery uploads, and operational records.
- To contact families about requested tours, enrollment, care, schedules, support, and service updates.
- To secure accounts, prevent misuse, maintain service reliability, debug errors, and improve the website and mobile app experience.
- To comply with applicable legal, safety, accounting, and operational obligations.
Children's information
- 4Seasons provides childcare and education services, so the app may contain child-related records entered by parents, staff, or administrators.
- We use child information only to provide care, nursery operations, attendance, class management, parent communication, tours, media, and related services.
- We do not sell children's personal information, and we do not use child records for third-party advertising.
- Parents or legal guardians can contact us to request access, correction, deletion, or restriction of their child's personal information, subject to legal and operational record-keeping requirements.
Permissions and user choices
- Photo library access is used only when an authorized user chooses images to upload.
- Phone and WhatsApp actions open the user's phone or messaging app only when the user taps those actions.
- Users can control app permissions through their device settings.
- Authorized users can request account or record updates by contacting 4Seasons.
Security and retention
- We use reasonable administrative, technical, and organizational safeguards, including HTTPS in transit, account access controls, and restricted administrative access.
- No online service can guarantee absolute security, but we work to protect personal information against unauthorized access, loss, misuse, or alteration.
- We keep information for as long as needed to provide services, manage nursery operations, comply with legal obligations, resolve disputes, maintain safety records, and support families.
- When information is no longer needed, we delete it or keep it only in a limited, protected form where legally or operationally required.
Requests and contact
- You may request access, correction, deletion, or restriction of personal information by contacting 4Seasons.
- We may need to verify your identity and authority before acting on requests involving a child, parent, staff member, or administrator account.
- Some information may need to be retained for safety, legal, accounting, or legitimate nursery operation reasons.
Google Play notice
This page is intended to be used as the public Privacy Policy URL for the 4Seasons app in Google Play. The app's Google Play Data safety declarations should match the actual data collection, sharing, security, and deletion practices described here.